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These terms set out the rules that apply when you open and use an 87db1 account — covering how transactions are handled, what we expect from you, and what you can expect from us. Access to the platform depends on your local law and the eligible regions we serve.
By creating an account on 87db1, you confirm that you have read, understood and accepted every clause in these terms. These terms form a binding agreement between you and us and apply to all activity on your account — including deposits made through bKash, Upay or Bank Transfer, withdrawals, game participation and any communication with our support team. We may update these terms when required. When a material change is made, we will notify you through your registered account before the updated version takes effect. Continuing to use your account after that notification means you accept the revised terms. If you do not accept a revision, you should close your account and contact support before the change date. Eligibility to hold an account is subject to your local law and the regions we currently serve. It is your responsibility to confirm that accessing this platform is permitted under the laws of your jurisdiction. We do not accept registrations from regions where our service is not offered. Account holders who provide false information during registration, or who attempt to use payment routes — including bKash, Upay or Bank Transfer — in ways that breach these terms, may have their accounts suspended pending review. All account decisions made under this policy can be queried through our published support routes.
These terms apply specifically to activity conducted through an 87db1 account. Understanding what falls inside and outside their scope helps you know where this policy protects you and where separate rules may apply. Each of the four areas below defines its boundary clearly so there is no ambiguity about what we govern and what we do not.
All actions taken using your account credentials — including login, session activity, password resets and account closure — fall fully under these terms. We are responsible for how we handle your account data; you are responsible for keeping your credentials secure and not sharing them.
Deposits and withdrawals processed through bKash, Upay or Bank Transfer are governed by these terms alongside the individual policies of each payment provider. Any dispute about a transaction amount or status should first be raised through your account's transaction history, then escalated to our support team if unresolved.
Game content, promotional notices and published policy documents on 87db1 are covered by these terms. Game studio titles available through our lobby — from Bigtime Gaming, PlayStar, Microgaming, Habanero and Joker — are delivered under their own licensing frameworks, but your access to them is governed by your account agreement with us.
External services linked from or connected to 87db1 — including payment wallet providers, identity verification tools and device software — operate under their own terms. We are not liable for how those services handle your data or process your requests. Check the relevant third-party policy directly for those areas.
These terms are not one-sided. You have specific, practical actions available to you at any point during your account relationship with us. The most common ones are listed below, and each can be completed through your account area or by contacting our support team through the routes published on this site. If you believe a transaction record is incorrect — for example, a bKash or Bank Transfer deposit that does not match your account balance — you can pull the full transaction log from your account history and raise the discrepancy in writing to our support team. We will review the payment records on our side and respond through your registered contact details. Correcting personal information, such as your registered name or contact number, also follows a documented process: open the account settings page, locate the relevant field and follow the verification steps shown there. Where identity verification is required to make a correction, the steps and documents needed are displayed in the same flow. You do not need to contact support first for routine data corrections; support is the escalation path when the self-service route does not resolve your query.
Open your account history to see a dated log of every deposit and withdrawal, including bKash and Bank Transfer entries. If a figure looks wrong, download or note the reference number before raising a query — it speeds up the review.
Account details such as your registered contact or payment wallet can be updated in your account settings. Follow the verification steps shown in the form. Where a document is required, the upload field appears in the same flow — no need to contact support unless the step fails.
If a clause in these terms is unclear or you want to know how a specific rule applies to your account, write to our support team with your account reference and the section in question. We will respond with a plain-language clarification through your registered channel.
For account suspensions, access problems or payment disputes that are not resolved through your account area, contact our support team using the routes listed on this page. Provide your account reference and a brief description of the issue so we can route it to the right team quickly.
If any part of these terms raises a question you cannot resolve through your account area, the routes below connect you to our team. Use the channel that fits your query — written queries about policy clauses work well over email, while account-access problems that need a quick response suit live chat. All contact routes are published on the 87db1 site; we do not operate unlisted channels.
Open the chat widget from any page on 87db1 to reach our support team directly. Use this route for account-access questions or payment disputes where you need a response without waiting for an email thread to develop.
For written policy queries — such as asking how a specific clause applies to your account, or requesting confirmation of a decision made under these terms — send a message through our published email address with your account reference included.
The Help Centre in your signed-in account area covers the most common policy questions with documented answers. Check there first for transaction disputes, account correction steps and eligibility questions before escalating to a live agent.
These terms explain how we handle the data connected to your account, the retention periods that apply, and the security measures in place. Understanding this helps you make an informed decision about account use, particularly around payment records and personal details tied to bKash, Upay or Bank Transfer transactions.
We collect and hold only the account data needed to operate your account and process transactions. Payment records — including wallet references from bKash and Bank Transfer entries — are retained in line with the periods set out in our privacy policy, accessible from the site footer.
We use cookies to maintain your logged-in session and to remember display preferences. No cookie on 87db1 stores payment credentials or wallet PINs. You can review the full cookie list in the Cookie Policy linked in the site footer and adjust your browser settings at any time.
Your account is protected by the login credentials you set at registration. We strongly recommend using a unique password not shared with your bKash or other wallet apps. If you suspect unauthorised access, use the account recovery path on the login page immediately and then contact support.
To request a review of how your account data is handled, or to query a retention decision, write to our support team with your account reference. We will confirm receipt and outline the next steps in writing through your registered contact channel.
The questions below cover what real account holders ask about these terms — from eligibility to transaction disputes and how to make a correction. If your question is not here, use the support routes listed on this page.
Yes. Every transaction processed through your 87db1 account — including bKash deposits, Upay transfers and Bank Transfer runs — falls under these terms. The individual policies of each payment provider also apply on their side; both sets of rules run in parallel for the same transaction.
Write to our support team with your account reference and the specific clause you are querying. We will review it and respond with a plain-language explanation of how it applies to your account. If you choose not to accept the terms, you should close your account before the next activity cycle.
We notify account holders of material changes through their registered contact details before the update takes effect. The updated version is also published on this page with a revision note. Continuing to use your account after the notification date means you accept the revised terms.
Access to 87db1 depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using this platform is permitted under your jurisdiction. If your region is not eligible, your account registration will not be accepted and any existing account may be closed.
Open the account settings page and locate the field you need to update. Follow the verification steps shown there — some corrections require a document upload, which the same form will prompt. If the self-service flow does not complete the update, contact support with your account reference.
Open your account transaction history and note the reference number for the entry in question. Then raise the discrepancy with our support team in writing, attaching the reference. We will check the payment record on our side and confirm the outcome through your registered contact channel.