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Your 87db1 account is funded through three local payment routes — bKash, Upay and Bank Transfer — configured specifically for Bangladesh. Every deposit and withdrawal is tracked in your account history, so you always have a clear record of what moved and when.
Opening the deposit counter is straightforward once you are logged in. We have three active routes: bKash for fast mobile wallet transfers, Upay as a secondary wallet option, and Bank Transfer for larger amounts that benefit from a formal transaction record.
Navigate to the banking section of your account. The deposit counter lists all active payment routes currently available for your account.
Choose the route that matches your preferred wallet or bank. Each option shows the exact payment details, reference fields and the minimum amount for that route.
Type the amount you want to add, then follow the on-screen steps to complete the transfer from your wallet or bank account. Use the reference shown exactly.
Return to your account after completing the payment. Your balance should reflect the deposit once it is matched. Keep your payment receipt until it does.
Withdrawing from your 87db1 account follows a path similar to depositing, but in reverse — and with one additional step: confirming your identity details match the wallet or bank account you are withdrawing to. We ask this because payment providers require the sender and receiver details to align.
Go to your account menu and select the withdrawal option. You will see the same three local routes — bKash, Upay and Bank Transfer — that are active for your account.
Type the bKash or Upay number, or the bank account details, exactly as registered on your account. Mismatched details will pause the withdrawal for verification.
Enter the amount within the limits shown on the withdrawal screen, then confirm. A submission reference appears; save it so you can track the status in your history.
Your account history updates as the withdrawal moves through each status stage. If it stays pending beyond what seems normal, contact support with your reference number.
Account verification on 87db1 is handled through the fields and prompts shown directly in your account area — we do not ask for document submissions through chat or email unless your account screen specifically directs you there. When you first attempt a withdrawal or when our system flags a mismatch between your registered details and the wallet you are using, you may see a verification prompt.
Verification requirements appear as on-screen prompts inside your account. Do not act on instructions received outside your authenticated session — only the fields shown in the account area are valid.
Your bKash or Upay number must match what is recorded against your account. If you have changed wallet numbers since registering, update the account details before initiating a withdrawal.
If an identity document is required, the upload prompt appears inside your account. Use only that channel. Our support team will never request document photos through third-party messaging apps.
Any verification step that is not clearly explained on the screen can be clarified through our published support route. Note the prompt text and your account reference when you reach out.
Three payment routes are configured on 87db1 for Bangladesh accounts. bKash is the most commonly used — it handles mobile wallet transfers quickly through the number registered on your account. Upay provides a secondary wallet route for those who hold an Upay account alongside or instead of bKash.
Mobile wallet transfers using your registered bKash number. Details displayed on the deposit screen at the time of each transaction.
Secondary mobile wallet route for accounts where Upay is the preferred option. Follow the reference and number shown on screen.
Direct bank-to-bank route for larger amounts. Keep your bank receipt or transfer confirmation until the deposit shows in your account balance.
Every payment you make through bKash, Upay or Bank Transfer generates two records: the transaction confirmation on the wallet or bank side, and the corresponding entry in your 87db1 account history. Keeping these aligned is the clearest way to resolve any query about a missing or delayed credit.
Every deposit or withdrawal is assigned a reference number visible in your 87db1 account history. Note this number immediately after submitting a transaction and cross-check it with your bKash or bank confirmation message.
Your account history shows each transaction as Pending, Processing or Completed. A status that stays on Pending longer than expected is a signal to contact support with the reference number ready.
Open the transaction history tab inside your account to see a date-sorted list of all deposits and withdrawals. Filter by date range if you need to locate a specific session's activity without scrolling through the full list.
Save your bKash transfer confirmation, Upay receipt or bank statement for any transaction until it shows as Completed in your account. This is the evidence our support team will ask for if a transaction needs to be traced manually.
Account safety on 87db1 starts with a few practical habits we encourage every account holder to keep. Verifying the domain before entering your login credentials, ensuring your wallet is registered only to you, and using the published support path inside your account for any banking query are the three most effective safeguards.
Before entering your account credentials, confirm the address bar shows the correct 87db1 domain. Phishing pages copy the look of a site but cannot replicate the authenticated domain. Bookmark the real address after your first verified login.
The bKash, Upay or bank account used for deposits and withdrawals must be registered in your own name. We cross-reference the wallet holder's details with your account registration; transfers from third-party wallets are not accepted.
When a verification prompt appears in your account, follow only what is shown on that screen. We do not collect identity documents through chat applications, email attachments or social media — the account portal is the only authorised submission path.
For any transaction or account query, use the support contact shown inside your authenticated account session. This is the channel our team monitors. Avoid acting on support contact details displayed on third-party sites or unofficial pages.
These are the questions we hear most often from account holders about deposits, withdrawals and account verification on 87db1. If your specific question is not covered here, use the support route inside your account to get a direct answer from our team.
Your 87db1 account supports bKash, Upay and Bank Transfer for Bangladesh. The deposit screen inside your account shows the current details for each route. Always read those details at the time of your transfer rather than relying on saved notes from a previous session, as payment credentials can be updated.
Minimum deposit amounts are shown on the deposit screen for each payment route — bKash, Upay and Bank Transfer may each carry a different minimum. We do not publish a fixed figure here because limits can be adjusted. Check the deposit counter in your account for the current minimum before initiating a transfer.
First, check that your bKash, Upay or bank confirmation message contains a reference number that matches an entry in your 87db1 account history. If the account history shows no matching record after a reasonable wait, contact support through your account with the payment reference and transfer amount ready.
Open the withdrawal section in your account, select bKash as the payout route, and enter the bKash number registered under your account. Set the amount within the limits shown, confirm the request, then monitor the status in your transaction history. The bKash number must match your account registration exactly.
A withdrawal moves to a pending state when the wallet or bank details submitted do not match what is recorded on your account, or when a verification prompt has not been completed. Check your account for any active verification step, follow the on-screen instructions, and contact support with your withdrawal reference if it remains held after that.
Verification requirements vary by account type and the payment route being used. The fields and document types required — if any — appear as prompts inside your authenticated account session. Do not send documents through chat or email unless your account screen specifically directs you to do so through a verified channel.